Request to attendees of the Fukuoka performance of "NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM'"
Regarding the Fukuoka performance of NCT 127 's fourth world tour, "NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM'", we would like to ask for your cooperation and provide some notes regarding concert etiquette.
To ensure that everyone attending NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM' can enjoy themselves, please observe the following:
[Entry procedure]
① Please be sure to register for AnyPASS and issue your ticket in advance, and then come to the entrance with the QR code displayed on your smartphone screen.
② Your digital ticket will be checked at the entrance. Please present your QR code to the staff.
③After scanning the QR code, tap the performance displayed under "Upcoming Events" to display seating information.
[About arrival time and entrance gate]
For "NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM'", congestion is expected to occur at the venue's merchandise area and entrance one hour before the start of the show.
Depending on the congestion during opening, the line to the entrance gate may become long, and it may take some time to enter, so you may not be able to be seated in time for the performance to begin. The entrance is expected to be particularly crowded 30 minutes or so before the performance begins, so please allow yourself plenty of time and arrive early.
Please note that the entrance gate and seat number will be displayed on the AnyPASS of the purchaser and accompanying person from around 3:00 PM five days before each performance, so please check and come to the gate displayed.
Additionally, for customers who plan to purchase merchandise at the venue, we ask that you arrive earlier than the opening time indicated, as this will allow you to enter smoothly if you arrive earlier than the opening time indicated.
All attendees will be guided through the same entry procedure, so please understand that we cannot be held responsible under any circumstances if you arrive just before the start of the performance and are unable to make it in time for the start of the performance.
▼For details on merchandise sales, please click here.
https://nct-jp.net/news/detail.php?id=1123186
[Venue map]
[For people with disabilities]
If you would like to watch from a space reserved for the disabled, please inform the relevant performance contact point after receiving your electronic ticket (AnyPASS).
For those who contact us in advance, we will confirm your details at the venue on the day and then provide you with further information. Please note that advance notification is for the purpose of securing space and is not a reservation.
Please note that there is a limited amount of space available for people with disabilities at the venue, and we may not be able to accommodate your request.
●You will be guided to the designated area at each venue.
Please note that we cannot accommodate your request.
●Please note that you may be asked to watch from your own seat after confirmation at the venue on the day.
●Regarding accompanying caregivers, please note that we will only allow one person to accompany you, and this is generally only for those who would find it inconvenient if they were not accompanied by an accompanying caregiver on a daily basis.
However, the accompanying caregiver must already have a ticket.
Also, due to space limitations, you may be required to sit side-by-side with wheelchair users.
Wheelchairs are not available for rental, so please bring your own.
●If you have a Physical Disability Certificate (Type 1) or Rehabilitation Certificate (Type 1), we recommend that you bring it with you on the day as this will allow us to provide you with smooth guidance as before.
◆Contact Information
・Osaka performance: Kyodo Information 0570-200-888 (11:00-18:00 *Closed on Sundays and public holidays)
・Fukuoka performance: Kyodo Nishi Nippon Nippon 0570-09-2424 (11:00-15:00 *Closed on Sundays and public holidays)
・Nagoya Performance: KYODO TOKAI 052-972-7466 (Monday to Friday 12:00-18:00, Saturday 10:00-13:00 *Closed on Sundays and public holidays)
・Tokyo Performance: ＠-Information:(https://supportform.jp/a-information)
[About penlights that can be brought in]
◇◇Request for use of "OFFICIAL FANLIGHT"◇◇
Each NCT group's OFFICIAL FANLIGHT is a "wireless control light" that can be controlled wirelessly within the venue, allowing you to enjoy a unified lighting effect throughout the venue.
Therefore, for the sake of the performance, the use of any lights other than those listed below will be prohibited at the NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM' LIVE venue.
・NCT OFFICIAL FANLIGHT
・WayV OFFICIAL FANLIGHT
・ NCT 127 OFFICIAL FANLIGHT (This product will be sold at the venue.)
・ NCT DREAM OFFICIAL FANLIGHT
・WayV OFFICIAL FANLIGHT ver.2
・NCT WISH OFFICIAL FANLIGHT
*"OFFICIAL FANLIGHT" was renewed in spring 2024.
Please note that for this performance, the old type of OFFICIAL FANLIGHT is also compatible with "wireless control," so you can use both the old and new types of OFFICIAL FANLIGHT.
Please note that for performances held after this one, it may not be possible to bring in the old type of FANLIGHT depending on whether or not the "wireless control" setting can be implemented.
*You may bring the light sticks that were sold at past NCT Japan shows, but for the NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM' performance, we ask that you turn off the lights for the sake of the performance. Please note that you will not be able to enjoy the remote control function during the performance.
◇◇OFFICIAL FANLIGHT firmware update request◇◇
(For those who have NCT OFFICIAL FANLIGHT)
Before attending this performance, please be sure to update your "OFFICIAL FANLIGHT" firmware to the latest version by following the instructions below.
*If you have already updated to the latest firmware, no update is necessary.
*To update the firmware, you will need to download the official SMTOWN app.
[iPhone users] App Store
https://apps.apple.com/jp/app/smtown-official/id633333205
[Android users] Google Play
https://play.google.com/store/apps/details?id=com.smtown.smtown.androidapp
*Due to poor signal strength and Bluetooth interference, it can be extremely difficult to update in crowded places such as concert venues. If you have a FANLIGHT device, please download the official SMTOWN app before the concert and make sure to update it before you arrive.
■ How to replace theFANLIGHT battery
*When the batteries run out, the penlight will no longer emit beautiful colors. We ask for your cooperation in changing the batteries.
After replacing the battery, please turn on the power and check in advance that the FANLIGHT lights up properly.
* Batteries will be sold separately for both online and at-venue sales. Please be sure to prepare them before coming to the event (we recommend bringing new or spare batteries rather than used batteries).
※OFFICIAL FANLIGHT For defective products or inquiries, please contact the merchandise sales booth..
[About bringing support goods to the tour venue]
As a general rule, customers are prohibited from bringing in any cheering goods (penlights, flags, letter boards, etc.), regardless of whether they are homemade or commercially available.
However, they may be brought into the venue only if they meet the following conditions:
(1) Official merchandise sold at NCT 127 concert venues in Japan and at their Korean concerts
(2) A fan that can be held in your hand at chest height to cheer on the team (fans that are too large are prohibited).
*Please note that cheering goods cannot be held above chest height during the performance as this will cause inconvenience to customers behind you.
In addition, bringing in support goods that use images of artists other than those listed in (1) is prohibited.
On the day of the performance, if you bring in any goods that do not meet the conditions for bringing them in, staff will keep them when you enter and return them to you after the performance.
Please use any items you are allowed to bring into the venue as long as it does not cause inconvenience to other customers.
Additionally, some people have been producing, selling, and distributing merchandise that uses the "NCT 127" logo or images of our artists without permission. These are not official merchandise, but illegal copyright infringement. Some people mistakenly believe these are official products, so we ask that you refrain from producing, selling, distributing, or purchasing them.
[About photographing, recording, and filming]
It is prohibited by law to take photographs, record audio or video inside the venue while it is open or during a performance. If you take photographs, record audio or video, you will be asked to leave even if the performance is still in progress. In addition, if we receive a formal inquiry from a public institution such as a court or police station in accordance with the law, we may disclose your personal information.
If you see someone violating the rules nearby, please inform a member of staff immediately. Please note that it may be difficult to respond if you inform us after the show has ended.
Please be sure to follow the instructions of the staff. The organizers cannot take any responsibility for any confusion or accidents that occur as a result of not following instructions. Cameras will be checked at the entrance on the day of the event. If you have a camera, please hand it over to the staff when you enter.
In addition, there have recently been unscrupulous vendors selling illegally taken photos outside the venue and around train stations. These products are illegal and have not been officially licensed, so we ask that fans refrain from purchasing them. As the organizers, we are taking measures such as reporting these to the police, but as long as there are people purchasing them, we cannot completely prevent illegal activity, so we ask for your cooperation.
[Regarding your own support plans]
We have seen cases where customers are calling for their own planning within the event.
Please refrain from doing so under any circumstances as it may disrupt the performance.
Please note that if the situation becomes too severe, the performance may be temporarily suspended or cancelled.
*Please note that if the above precautions are not followed, the organizers may, at their discretion, ask you to leave the venue or prohibit you from entering the venue.
[Prohibition of following and waiting for performers]
・Prohibition of chasing others by public transport, car or motorcycle
Chasing members' vehicles may result in accidents involving other customers. It is also extremely inconvenient, so please refrain from doing so.
・Do not wait at public transport or facilities (airports, hotels, etc.)
Waiting for the band members at public transportation facilities such as airports or hotels, or at various facilities, may result in accidents involving ordinary customers who are not related to the band members. This will also be extremely inconvenient, so please refrain from doing so.
The attitude of each and every participant will contribute to the success of the live performance.
We would like to ask for your understanding and cooperation.
To ensure that everyone attending NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM' can enjoy themselves, please observe the following:
[Entry procedure]
① Please be sure to register for AnyPASS and issue your ticket in advance, and then come to the entrance with the QR code displayed on your smartphone screen.
② Your digital ticket will be checked at the entrance. Please present your QR code to the staff.
③After scanning the QR code, tap the performance displayed under "Upcoming Events" to display seating information.
[About arrival time and entrance gate]
For "NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM'", congestion is expected to occur at the venue's merchandise area and entrance one hour before the start of the show.
Depending on the congestion during opening, the line to the entrance gate may become long, and it may take some time to enter, so you may not be able to be seated in time for the performance to begin. The entrance is expected to be particularly crowded 30 minutes or so before the performance begins, so please allow yourself plenty of time and arrive early.
Please note that the entrance gate and seat number will be displayed on the AnyPASS of the purchaser and accompanying person from around 3:00 PM five days before each performance, so please check and come to the gate displayed.
Additionally, for customers who plan to purchase merchandise at the venue, we ask that you arrive earlier than the opening time indicated, as this will allow you to enter smoothly if you arrive earlier than the opening time indicated.
All attendees will be guided through the same entry procedure, so please understand that we cannot be held responsible under any circumstances if you arrive just before the start of the performance and are unable to make it in time for the start of the performance.
▼For details on merchandise sales, please click here.
https://nct-jp.net/news/detail.php?id=1123186
[Venue map]
[For people with disabilities]
If you would like to watch from a space reserved for the disabled, please inform the relevant performance contact point after receiving your electronic ticket (AnyPASS).
For those who contact us in advance, we will confirm your details at the venue on the day and then provide you with further information. Please note that advance notification is for the purpose of securing space and is not a reservation.
Please note that there is a limited amount of space available for people with disabilities at the venue, and we may not be able to accommodate your request.
●You will be guided to the designated area at each venue.
Please note that we cannot accommodate your request.
●Please note that you may be asked to watch from your own seat after confirmation at the venue on the day.
●Regarding accompanying caregivers, please note that we will only allow one person to accompany you, and this is generally only for those who would find it inconvenient if they were not accompanied by an accompanying caregiver on a daily basis.
However, the accompanying caregiver must already have a ticket.
Also, due to space limitations, you may be required to sit side-by-side with wheelchair users.
Wheelchairs are not available for rental, so please bring your own.
●If you have a Physical Disability Certificate (Type 1) or Rehabilitation Certificate (Type 1), we recommend that you bring it with you on the day as this will allow us to provide you with smooth guidance as before.
◆Contact Information
・Osaka performance: Kyodo Information 0570-200-888 (11:00-18:00 *Closed on Sundays and public holidays)
・Fukuoka performance: Kyodo Nishi Nippon Nippon 0570-09-2424 (11:00-15:00 *Closed on Sundays and public holidays)
・Nagoya Performance: KYODO TOKAI 052-972-7466 (Monday to Friday 12:00-18:00, Saturday 10:00-13:00 *Closed on Sundays and public holidays)
・Tokyo Performance: ＠-Information:(https://supportform.jp/a-information)
[About penlights that can be brought in]
◇◇Request for use of "OFFICIAL FANLIGHT"◇◇
Each NCT group's OFFICIAL FANLIGHT is a "wireless control light" that can be controlled wirelessly within the venue, allowing you to enjoy a unified lighting effect throughout the venue.
Therefore, for the sake of the performance, the use of any lights other than those listed below will be prohibited at the NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM' LIVE venue.
・NCT OFFICIAL FANLIGHT
・WayV OFFICIAL FANLIGHT
・ NCT 127 OFFICIAL FANLIGHT (This product will be sold at the venue.)
・ NCT DREAM OFFICIAL FANLIGHT
・WayV OFFICIAL FANLIGHT ver.2
・NCT WISH OFFICIAL FANLIGHT
*"OFFICIAL FANLIGHT" was renewed in spring 2024.
Please note that for this performance, the old type of OFFICIAL FANLIGHT is also compatible with "wireless control," so you can use both the old and new types of OFFICIAL FANLIGHT.
Please note that for performances held after this one, it may not be possible to bring in the old type of FANLIGHT depending on whether or not the "wireless control" setting can be implemented.
*You may bring the light sticks that were sold at past NCT Japan shows, but for the NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM' performance, we ask that you turn off the lights for the sake of the performance. Please note that you will not be able to enjoy the remote control function during the performance.
◇◇OFFICIAL FANLIGHT firmware update request◇◇
(For those who have NCT OFFICIAL FANLIGHT)
Before attending this performance, please be sure to update your "OFFICIAL FANLIGHT" firmware to the latest version by following the instructions below.
*If you have already updated to the latest firmware, no update is necessary.
*To update the firmware, you will need to download the official SMTOWN app.
[iPhone users] App Store
https://apps.apple.com/jp/app/smtown-official/id633333205
[Android users] Google Play
https://play.google.com/store/apps/details?id=com.smtown.smtown.androidapp
*Due to poor signal strength and Bluetooth interference, it can be extremely difficult to update in crowded places such as concert venues. If you have a FANLIGHT device, please download the official SMTOWN app before the concert and make sure to update it before you arrive.
■ How to replace theFANLIGHT battery
*When the batteries run out, the penlight will no longer emit beautiful colors. We ask for your cooperation in changing the batteries.
After replacing the battery, please turn on the power and check in advance that the FANLIGHT lights up properly.
* Batteries will be sold separately for both online and at-venue sales. Please be sure to prepare them before coming to the event (we recommend bringing new or spare batteries rather than used batteries).
※OFFICIAL FANLIGHT For defective products or inquiries, please contact the merchandise sales booth..
[About bringing support goods to the tour venue]
As a general rule, customers are prohibited from bringing in any cheering goods (penlights, flags, letter boards, etc.), regardless of whether they are homemade or commercially available.
However, they may be brought into the venue only if they meet the following conditions:
(1) Official merchandise sold at NCT 127 concert venues in Japan and at their Korean concerts
(2) A fan that can be held in your hand at chest height to cheer on the team (fans that are too large are prohibited).
*Please note that cheering goods cannot be held above chest height during the performance as this will cause inconvenience to customers behind you.
In addition, bringing in support goods that use images of artists other than those listed in (1) is prohibited.
On the day of the performance, if you bring in any goods that do not meet the conditions for bringing them in, staff will keep them when you enter and return them to you after the performance.
Please use any items you are allowed to bring into the venue as long as it does not cause inconvenience to other customers.
Additionally, some people have been producing, selling, and distributing merchandise that uses the "NCT 127" logo or images of our artists without permission. These are not official merchandise, but illegal copyright infringement. Some people mistakenly believe these are official products, so we ask that you refrain from producing, selling, distributing, or purchasing them.
[About photographing, recording, and filming]
It is prohibited by law to take photographs, record audio or video inside the venue while it is open or during a performance. If you take photographs, record audio or video, you will be asked to leave even if the performance is still in progress. In addition, if we receive a formal inquiry from a public institution such as a court or police station in accordance with the law, we may disclose your personal information.
If you see someone violating the rules nearby, please inform a member of staff immediately. Please note that it may be difficult to respond if you inform us after the show has ended.
Please be sure to follow the instructions of the staff. The organizers cannot take any responsibility for any confusion or accidents that occur as a result of not following instructions. Cameras will be checked at the entrance on the day of the event. If you have a camera, please hand it over to the staff when you enter.
In addition, there have recently been unscrupulous vendors selling illegally taken photos outside the venue and around train stations. These products are illegal and have not been officially licensed, so we ask that fans refrain from purchasing them. As the organizers, we are taking measures such as reporting these to the police, but as long as there are people purchasing them, we cannot completely prevent illegal activity, so we ask for your cooperation.
[Regarding your own support plans]
We have seen cases where customers are calling for their own planning within the event.
Please refrain from doing so under any circumstances as it may disrupt the performance.
Please note that if the situation becomes too severe, the performance may be temporarily suspended or cancelled.
*Please note that if the above precautions are not followed, the organizers may, at their discretion, ask you to leave the venue or prohibit you from entering the venue.
[Prohibition of following and waiting for performers]
・Prohibition of chasing others by public transport, car or motorcycle
Chasing members' vehicles may result in accidents involving other customers. It is also extremely inconvenient, so please refrain from doing so.
・Do not wait at public transport or facilities (airports, hotels, etc.)
Waiting for the band members at public transportation facilities such as airports or hotels, or at various facilities, may result in accidents involving ordinary customers who are not related to the band members. This will also be extremely inconvenient, so please refrain from doing so.
The attitude of each and every participant will contribute to the success of the live performance.
We would like to ask for your understanding and cooperation.