NEWS

The title of NCT WISH's first Asia tour Japan performance has been decided as "2024 NCT WISH ASIA TOUR LOG in JAPAN"! Merchandise sales have also been decided!

The title of NCT WISH's first Asia tour Japan performance has been decided as "2024 NCT WISH ASIA TOUR LOG in JAPAN"!
In addition, merchandise for this tour will be on sale!
 
We have prepared a lineup that will make you enjoy the tour even more, including standard items like big fans and muffler towels, acrylic key chains with magnetic wings, and cute mascots with hand-drawn illustrations of the members!
 
In addition, with the "NCT STORE" app, you can make smooth purchases at the venue, pick up your items at the venue, create order sheets, and purchase random toys that are only available on the app!
 
Don't miss this chance to check it out!



*Product details can be found at SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
    
[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
・"OFFICIAL GOODS General Sales" booth
・"OFFICIAL GOODS Venue Pickup" Booth
・"Random Toy" booth
There are three types:
*If you wish to pick up your order at the venue, you will need to apply in advance via the "NCT STORE" app.
*Customers who do not have tickets for the performance on the day can only use the voucher during the advance sales time at the venue (up to 30 minutes before the opening time of each performance) and during the performance.
*Whether or not to take measures against infectious diseases, such as wearing a mask, is up to the individual to decide.
At merchandise sales venues and performance venues, we ask for your cooperation in being considerate of other customers, including by observing coughing etiquette.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
 
●Venue merchandise sales schedule
*Doors opening/performance start times are subject to change.
*For the Kyoto performance, there will be separate time slots for "general sales" and "venue pick-up." "Venue pick-up" will only be available for the first two hours after the start of sales.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
*Please note that cancellations and refunds are not possible for "venue pickup."
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
*Please make sure to check that "NCT WISH OFFICIAL FANLIGHT" is working before coming to the venue. Batteries are sold separately. We recommend that you prepare in advance, including spare batteries. In addition, even if you purchase it at the venue, please be sure to check that it is working before entering.

●Payment methods for general sales
- Cash
- Credit card, transportation IC, electronic money, QR code payment

* Regarding the use of electronic money
The above electronic money and QR code payments can be used at the merchandise store, but depending on the signal strength, they may not be available. In that case, please pay in cash.
*You cannot charge electronic money. Please charge it in advance before use.
*Credit card payments can only be made in one lump sum.

 
●Venue-only benefits/Online-only benefits
For every purchase of 6,000 yen (tax included) or more of merchandise at the general sale/venue pick-up at the venue or at the SMTOWN OFFICIAL ONLINE STORE, you will receive one random photo card (6 types in total) as a bonus!

*The designs of the random photo cards will be different between the venue-only and online-only bonuses.
*Please note that the benefits will be available on a first-come, first-served basis and will end once supplies run out.
*Purchases made at any venue other than the OFFICIAL GOODS sales booth or the SMTOWN OFFICIAL ONLINE STORE are not eligible for this campaign.
*Please note that random toys (30 types in total) are not eligible for the bonus.
*The purchase amount for one transaction is eligible. Purchase amounts from multiple transactions cannot be combined.
(Example) If the total purchase amount is 6,000 yen (including tax): 1 free ticket, if the total purchase amount is 12,000 yen (including tax): 2 free tickets
 
[ About purchasing "Venue Pickup" and "Random Toys" using the"NCT STORE" app]

■ "NCT STORE" app
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
 
[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/
Online sales start: Thursday, October 24, 2024, 20:00
(Until sales begin, you can only view product details.)
*Please note that products purchased online cannot be delivered before the performance.
If you are thinking of using it at a performance, please take advantage of the merchandise sales at each performance venue.

*To purchase, you must register as a member (free of charge) at the SMTOWN OFFICIAL ONLINE STORE. Please register as a member before using the service.
 
Notes on purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will inform you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after the items arrive.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
 
[Inquiries regarding merchandise sales]
https://form.run/@ldc-product
*We are unable to respond to inquiries regarding this matter via the artist's official website or fan club.
*When making an inquiry, please include details such as the name of the performance in question.