NEWS

"2024 TEN FIRST FAN-CON [1001] IN JAPAN" merchandise on sale!

NCT's Ten's first solo fan concert in Japan, '2024 TEN FIRST FAN-CON [1001]
It has been decided that merchandise for "IN JAPAN" will be on sale!
We have prepared a very cute lineup that is full of Ten's unique style, including tote bags designed with hand-drawn illustrations and "CANELE" items!
 
Don't miss this chance to check it out!



*Detailed product information can be found at the SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
    
[About merchandise sales at the venue]
*Even if you do not have a performance ticket on the day, you can still purchase merchandise at the venue.
*Whether or not to take measures against infectious diseases, such as wearing a mask, is up to the individual to decide.
At merchandise sales venues and performance venues, we ask for your cooperation in being considerate of other customers, including by observing coughing etiquette.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
 
●Venue merchandise sales schedule


*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.

Payment methods for general sales
- Cash
- Credit card, transportation IC, electronic money, QR code payment

* Regarding the use of electronic money
The above electronic money and QR code payments can be used at the merchandise store, but depending on the signal strength, they may not be available. In that case, please pay in cash.
*You cannot charge electronic money. Please charge it in advance before use.
*Credit card payments can only be made in one lump sum.

 
[About creating an order sheet using the "NCT STORE" app]


[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
Online sales start: April 12th (Fri) 20:00~
https://shop-smtown.jp/
(Until sales begin, you can only view product details.)
*Please note that we cannot guarantee that products purchased online will be delivered before the performance.
If you are thinking of using it at a performance, please use the merchandise sales at the venue.

 
Notes on purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will inform you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after the items arrive.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
 
[Inquiries regarding merchandise sales]
https://form.run/@ldc-product
*We are unable to respond to inquiries regarding this matter via the artist's official website or fan club.
*When making an inquiry, please include details such as the name of the performance in question.
 
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