NCT WISH Japan 1st Mini Album "WISHLIST" to be released on January 14th, 2026 (Wednesday) <Information on the design of the bonus items for each shop and the serial number application by drawing lots prizes for each shop>
■CD Shop / EC Site Exclusive Bonus Items■
[Special sales site / mu-mo SHOP / Hi, mu-mo (For overseas)]
Bonus for purchasing this item individually: Trading card < mu-mo SHOP Ver.> (1 random card out of 6 types)
*Two tickets are included for each WISHport version purchased, and one ticket is included for each other version purchased.
Bonus for the 4-version set (one for each member): Chemistry trading card (6 types in total)
*One set of all 6 trading cards will be included with each product purchase.
*Set bonuses are only included with set products. Please note that set bonuses will not be included if you add individual items to your cart as well.
[Weverse Shop] (MEMBERSHIP benefits)
Trading Card <Weverse Ver.> (1 random card out of 6 types)
*This offer applies to Weverse Japan domestic shipping items purchased through the Weverse Shop.
[Weverse Shop]
2L size bromide (1 type in total)
*This offer applies to Weverse Japan domestic shipping items purchased through the Weverse Shop.
[Tower Records Japan]
Trading Card <TOWER RECORDS Ver.> (1 random card out of 6 types)
[Amazon]
Trading Card <Amazon Ver.> (1 random card out of 6 types)
[HMV]
Trading Card < HMV Ver.> (1 random card out of 6 types)
[Rakuten Books]
Clear trading card (1 random card out of 6 types)
[Seven Net Shopping]
AVCK-43595~43596 / AVCK-43603: Lunch Tote Bag
AVTK-43597~43602: Member-specific can badges
[Neowing / CDjapan]
Smartphone-sized bromide (1 random design out of 6 types)
*Size: 54 x 86 mm
[Other CD shops / e-commerce sites]
Postcard (1 design)
*Size: 100 x 148 mm
■ Tower Records Japan, Amazon, HMV, and CDJAPAN exclusive serial entry by drawing lots ticket giveaway■
Tower Records Japan, Amazon, HMV, and CDJAPAN will be offering a special bonus: an external serial number by drawing lots ticket for a prize draw!
We will by drawing lots from those who apply and invite them to a Meet & Greet (with photo opportunity) and a group postcard giveaway!
*Benefits vary by shop.
*After the release date, you can apply separately from the above-mentioned [by drawing lots Application Bonus (Exclusive to the Special Sales Site) and Serial Application by drawing lots Ticket Bonus Included with the Product].
*The external serial number entry by drawing lots tickets will be available while supplies last. If you wish to participate, please make your reservation with your respective company as soon as possible.
*The external serial number entry by drawing lots ticket will be provided along with the product.
[Target Products]
[Limited Edition WISHport Ver.]
[First Press Limited Edition WISHarc Ver.]
[Regular Edition]
[Limited Edition WISH for U - SION Ver.]
[Limited Edition WISH for U - RIKU Ver.]
[Limited Edition WISH for U - YUSHI Ver.]
[Limited Edition WISH for U - JAEHEE Ver.]
[Limited Edition WISH for U -RYO Ver.]
[Limited Edition WISH for U - SAKUYA Ver.]
*One external serial entry ticket by drawing lots prize draw will be given with each purchase.
[Prize for entering by drawing lots (external serial number by drawing lots ticket)]
[Tower Records Japan] Meet & Greet (with photo opportunity)
This event offers you the chance to participate in a Meet & Greet with all members of NCT WISH.
You may take videos and photos with your smartphone from your seat, but only before the Meet & Greet.
*Photography with equipment other than SLR cameras and smartphones is not permitted.
*This event will be held concurrently with the Amazon event listed below, but the application process is different.
[Amazon] Meet & Greet (with photo opportunity)
This event offers you the chance to participate in a Meet & Greet with all members of NCT WISH.
You may take videos and photos with your smartphone from your seat, but only before the Meet & Greet.
*Photography with equipment other than SLR cameras and smartphones is not permitted.
*This event will be held concurrently with Tower Records Japan event mentioned above, but the application process is different.
[HMV] Group Postcard Handout Event
This is an event where you will receive a postcard from all members of NCT WISH.
*This event will be held concurrently with the CDJAPAN event listed below, but the application process is different.
[CDJAPAN] Group Postcard Handout Event
This is an event where you will receive a postcard from all members of NCT WISH.
*This event will be held concurrently with HMV event mentioned above, but the application process is different.
*Please note that the CDJAPAN external serial entry by drawing lots ticket will only be included with pre-orders placed within the following period.
- Products released on January 14, 2026 (Wednesday): Pre-orders placed by January 4, 2026 (Sunday) are eligible.
- Products released on February 25, 2026 (Wednesday): Pre-orders placed by February 15, 2026 (Sunday) are eligible for the bonus.
[Event Schedule]
2026Sunday, March 29th: Kanto area
*Due to a change in the artist's overseas schedule, the date of the fan event has been changed from March 22nd (Sun) to March 29th (Sun), 2026.
*Details such as the venue and start time will only be provided to the winners.
▽Sales application period / Winner announcement
Application period: January 14, 2026 (Wed) 12:00 - March 8, 2026 (Sun) 23:59
Winner announcement: Scheduled for March 13, 2026 (Friday)
*Please check the special website listed on the external serial number entry by drawing lots ticket for application details.
*Each serial code allows you to enter one event exclusive to each participating company. Please carefully read the instructions and precautions on the special website listed on the serial entry ticket before applying.
■Information and precautions regarding products with by drawing lots entry benefits■
Even during the sales period, the number of products and bonuses is limited, and sales will end once the limit is reached. Please reserve early.
・We cannot accept any transfer of winning rights or changes to the winner.
• The person placing the order will also be the participant. Please be sure to purchase and register using the name and information of the person who will be attending on the day. Changes and cancellations are not permitted after purchase completion or after the winner announcement. (Changes to the name and registration information at the time of order are not permitted, including conversion errors in kanji, English, etc.)
・For foreigners, please enter your name by placing the order in 'English' (Your reservation should have the same name as your official passport or other government issued identification document(s).)
・While by drawing lots entry prize is open to those who do not reside in Japan, please note that purchases made by someone other than yourself, such as through a purchasing proxy service, will not be eligible for entry.
・We cannot accept changes or cancellations after your order has been completed. Please be careful to avoid mistakes when placing your order.
We will not be involved in any disputes between customers. Please understand this in advance.
Please note that cancellations, refunds, and transfers are not possible for any reason, including if you are unable to attend the event.
Minors must obtain parental consent before purchasing.
If a minor makes a reservation or purchase, it will be assumed that the purchase was made with the consent of a parent or guardian.
Please note that the contents of the prize by drawing lots may change without prior notice. In such cases, cancellations and refunds of the product price will not be possible.
Please note that we will not be able to respond to any inquiries regarding "inability to access" or similar issues after the application period for by drawing lots draw has ended.
・To receive the winning email, if you have domain-specific email filtering enabled, please disable your filtering or allow "mu-mo" beforehand. We cannot resend the winning email. If you do not receive the email, you have not been selected. We cannot be held responsible if the email is not delivered correctly due to your circumstances, such as domain filtering. We also cannot resend emails or respond to inquiries if you change your email address or device. Thank you for your understanding.
The announcement date for the winners is tentative and may be subject to change depending on the circumstances.
We are unable to respond to inquiries regarding the results of the lottery.
We do not plan to announce the number of winners.
Transferring to others (including relatives) or reselling is strictly prohibited.
If any fraudulent activity is discovered, the winning entry will be invalidated.
We will not be held responsible for any problems or damages resulting from incorrect information provided by the winners.
Avex Music Creative Inc. will not be involved in any disputes between customers regarding winning rights or prizes.
■Event Precautions■
- Only the winner themselves will be allowed to participate in the event.
Copying, forging, selling for profit, or listing winning emails on auctions or other platforms is strictly prohibited for any reason whatsoever. Winning emails obtained through resale or other means will be considered invalid.
If any fraudulent activity is discovered, the winning entry will be invalidated.
Details regarding participation on the day will be sent separately only to the winners.
On the day of the event, please bring a photo ID for verification. Please check the section below, "[Items to bring when gathering on the day of the event]", for information on acceptable forms of identification. If you are unable to present identification or if your identification is not one of the specified forms, you will not be able to participate in the event. Thank you for your understanding.
Except for certain events, recording, filming, and photography using any equipment, including cameras and smartphones, are strictly prohibited. If a violation is discovered, the recorded data will be deleted and you will be asked to leave the premises. Thank you for your understanding.
The event is free of charge, but participants are responsible for their own transportation costs to the venue.
- The group photo with all members will be taken by a staff member using an instant camera. Taking photos with smartphones, SLR cameras, or other equipment is not permitted. Also, please note that we will not retake or re-photograph the photo under any circumstances, except in the case of film malfunction.
We cannot compensate for transportation or accommodation expenses incurred if the event ends late. Furthermore, we cannot refund the product price if you are unable to attend. Please understand this before participating.
If any inappropriate behavior occurs during the event, such as abusive language, insulting remarks, mockery, rude demands, political statements, or any other incident that staff deem necessary to stop the event, your winning entry will be immediately invalidated, and you may be asked to leave. Furthermore, you may be prohibited from participating in any future events. Please understand this in advance.
Please follow the instructions and precautions given by the staff on the day of the event. Failure to do so may result in your participation being refused.
Please note that participating members may change without prior notice.
・Due to unavoidable circumstances such as natural disasters, illness or accidents involving performers, transportation disruptions, or equipment malfunctions, the event may be canceled, postponed, or the date, time, or content may be changed at the discretion of the organizers. In such cases, however, no refunds or transfers of the product price will be provided.
Please refrain from any immoral behavior at or near the venue.
Please be aware that filming may take place on the day of the event.
Please note that we will not be able to accept gifts or letters at the venue on the day of the event.
The organizers assume no responsibility for any accidents, theft, or other incidents that occur inside or outside the venue. Please manage your valuables yourself.
Please take your trash home with you after the event.
• Staff may touch your shoulder or arm while guiding you. Please apply only if you are comfortable with this.
・With the safety of our customers and artists as our top priority, we may conduct baggage checks or temporary baggage storage for security reasons.
Security guards will be stationed throughout the venue to ensure a safe and secure environment. If you see any suspicious individuals or objects, please inform a nearby security guard.
We will not be held responsible for any problems or damages resulting from incorrect information provided by the winners.
Avex Styles Inc. and Avex Music Creative Inc. will not be involved in any disputes between customers regarding winning rights or prizes.
■Items to bring with you when you arrive on the day (Required)■
(1) Winning email
(2) Photo ID of the winner (limited to one of the following 1-7)
*Please be sure to bring the two items listed above. You will not be able to participate if you forget either of them.
[Photo ID]
(1) Passport
(2) Driver's license
(3) Resident Basic Register Card with Photo
(4) Disability certificate
(5) Residence card (Foreign resident registration card)
(6) Credit card with a photo
(7) My Number Card with a photograph (Individual Number Card)
*Copies and expired documents are not accepted. Only the original identification document is valid.
*If you do not have one of the above photo IDs, please bring two official documents that can verify your name, such as your health insurance card, resident registration certificate, or My Number Card (Individual Number Card) notification card.
*If you are unable to prepare the necessary documents, you will not be able to participate even if you have been selected.
*For identification documents without a photograph, we will verify the information on the document against the orderer's information. If we are unable to confirm your identity, we may refuse your participation. Thank you for your understanding.
■Prohibitions■
If a winner engages in any of the prohibited actions listed below, Avex Inc. and Avex Music Creative Inc. may cancel the event. The winner agrees not to object to the organizer's decision.
Furthermore, if you violate any of the prohibited items, or if the organizers determine that you are not suitable to participate in any event, we reserve the right to refuse your participation in that event and your future applications.
[Prohibited matters]
(1) Resale of participation rights (including, but not limited to, internet auctions and flea markets), transfer, lending, etc.
(2) Harassment, defamation, libel, intimidation, and other words, actions, or questions that deviate from common sense against artists.
(3) Participation by persons other than the winner
■Regarding the handling of personal information■
The personal information you provide (including all items such as name, address, and email address, and for +ID holders, the information provided when applying for +ID issuance) will be jointly used by Avex Music Creative Inc. for purposes other than those specified in the "mu-mo SHOP Terms of Use," including customer analysis, consideration and development of new services, and providing information on products, services, and artists that match members' preferences.
■Inquiries■
Avex Customer Support:
https://avex.com/jp/ja/contact/product/
Opening hours: 11:00 AM - 6:00 PM (excluding Saturdays, Sundays, and public holidays)
*We accept emails 24 hours a day, but responses will be handled sequentially during business hours. Thank you for your understanding.
[Special sales site / mu-mo SHOP / Hi, mu-mo (For overseas)]
Bonus for purchasing this item individually: Trading card < mu-mo SHOP Ver.> (1 random card out of 6 types)
*Two tickets are included for each WISHport version purchased, and one ticket is included for each other version purchased.
Bonus for the 4-version set (one for each member): Chemistry trading card (6 types in total)
*One set of all 6 trading cards will be included with each product purchase.
*Set bonuses are only included with set products. Please note that set bonuses will not be included if you add individual items to your cart as well.
[Weverse Shop] (MEMBERSHIP benefits)
Trading Card <Weverse Ver.> (1 random card out of 6 types)
*This offer applies to Weverse Japan domestic shipping items purchased through the Weverse Shop.
[Weverse Shop]
2L size bromide (1 type in total)
*This offer applies to Weverse Japan domestic shipping items purchased through the Weverse Shop.
[Tower Records Japan]
Trading Card <TOWER RECORDS Ver.> (1 random card out of 6 types)
[Amazon]
Trading Card <Amazon Ver.> (1 random card out of 6 types)
[HMV]
Trading Card < HMV Ver.> (1 random card out of 6 types)
[Rakuten Books]
Clear trading card (1 random card out of 6 types)
[Seven Net Shopping]
AVCK-43595~43596 / AVCK-43603: Lunch Tote Bag
AVTK-43597~43602: Member-specific can badges
[Neowing / CDjapan]
Smartphone-sized bromide (1 random design out of 6 types)
*Size: 54 x 86 mm
[Other CD shops / e-commerce sites]
Postcard (1 design)
*Size: 100 x 148 mm
■ Tower Records Japan, Amazon, HMV, and CDJAPAN exclusive serial entry by drawing lots ticket giveaway■
Tower Records Japan, Amazon, HMV, and CDJAPAN will be offering a special bonus: an external serial number by drawing lots ticket for a prize draw!
We will by drawing lots from those who apply and invite them to a Meet & Greet (with photo opportunity) and a group postcard giveaway!
*Benefits vary by shop.
*After the release date, you can apply separately from the above-mentioned [by drawing lots Application Bonus (Exclusive to the Special Sales Site) and Serial Application by drawing lots Ticket Bonus Included with the Product].
*The external serial number entry by drawing lots tickets will be available while supplies last. If you wish to participate, please make your reservation with your respective company as soon as possible.
*The external serial number entry by drawing lots ticket will be provided along with the product.
[Target Products]
[Limited Edition WISHport Ver.]
[First Press Limited Edition WISHarc Ver.]
[Regular Edition]
[Limited Edition WISH for U - SION Ver.]
[Limited Edition WISH for U - RIKU Ver.]
[Limited Edition WISH for U - YUSHI Ver.]
[Limited Edition WISH for U - JAEHEE Ver.]
[Limited Edition WISH for U -RYO Ver.]
[Limited Edition WISH for U - SAKUYA Ver.]
*One external serial entry ticket by drawing lots prize draw will be given with each purchase.
[Prize for entering by drawing lots (external serial number by drawing lots ticket)]
[Tower Records Japan] Meet & Greet (with photo opportunity)
This event offers you the chance to participate in a Meet & Greet with all members of NCT WISH.
You may take videos and photos with your smartphone from your seat, but only before the Meet & Greet.
*Photography with equipment other than SLR cameras and smartphones is not permitted.
*This event will be held concurrently with the Amazon event listed below, but the application process is different.
[Amazon] Meet & Greet (with photo opportunity)
This event offers you the chance to participate in a Meet & Greet with all members of NCT WISH.
You may take videos and photos with your smartphone from your seat, but only before the Meet & Greet.
*Photography with equipment other than SLR cameras and smartphones is not permitted.
*This event will be held concurrently with Tower Records Japan event mentioned above, but the application process is different.
[HMV] Group Postcard Handout Event
This is an event where you will receive a postcard from all members of NCT WISH.
*This event will be held concurrently with the CDJAPAN event listed below, but the application process is different.
[CDJAPAN] Group Postcard Handout Event
This is an event where you will receive a postcard from all members of NCT WISH.
*This event will be held concurrently with HMV event mentioned above, but the application process is different.
*Please note that the CDJAPAN external serial entry by drawing lots ticket will only be included with pre-orders placed within the following period.
- Products released on January 14, 2026 (Wednesday): Pre-orders placed by January 4, 2026 (Sunday) are eligible.
- Products released on February 25, 2026 (Wednesday): Pre-orders placed by February 15, 2026 (Sunday) are eligible for the bonus.
[Event Schedule]
2026Sunday, March 29th: Kanto area
*Due to a change in the artist's overseas schedule, the date of the fan event has been changed from March 22nd (Sun) to March 29th (Sun), 2026.
*Details such as the venue and start time will only be provided to the winners.
▽Sales application period / Winner announcement
Application period: January 14, 2026 (Wed) 12:00 - March 8, 2026 (Sun) 23:59
Winner announcement: Scheduled for March 13, 2026 (Friday)
*Please check the special website listed on the external serial number entry by drawing lots ticket for application details.
*Each serial code allows you to enter one event exclusive to each participating company. Please carefully read the instructions and precautions on the special website listed on the serial entry ticket before applying.
■Information and precautions regarding products with by drawing lots entry benefits■
Even during the sales period, the number of products and bonuses is limited, and sales will end once the limit is reached. Please reserve early.
・We cannot accept any transfer of winning rights or changes to the winner.
• The person placing the order will also be the participant. Please be sure to purchase and register using the name and information of the person who will be attending on the day. Changes and cancellations are not permitted after purchase completion or after the winner announcement. (Changes to the name and registration information at the time of order are not permitted, including conversion errors in kanji, English, etc.)
・For foreigners, please enter your name by placing the order in 'English' (Your reservation should have the same name as your official passport or other government issued identification document(s).)
・While by drawing lots entry prize is open to those who do not reside in Japan, please note that purchases made by someone other than yourself, such as through a purchasing proxy service, will not be eligible for entry.
・We cannot accept changes or cancellations after your order has been completed. Please be careful to avoid mistakes when placing your order.
We will not be involved in any disputes between customers. Please understand this in advance.
Please note that cancellations, refunds, and transfers are not possible for any reason, including if you are unable to attend the event.
Minors must obtain parental consent before purchasing.
If a minor makes a reservation or purchase, it will be assumed that the purchase was made with the consent of a parent or guardian.
Please note that the contents of the prize by drawing lots may change without prior notice. In such cases, cancellations and refunds of the product price will not be possible.
Please note that we will not be able to respond to any inquiries regarding "inability to access" or similar issues after the application period for by drawing lots draw has ended.
・To receive the winning email, if you have domain-specific email filtering enabled, please disable your filtering or allow "mu-mo" beforehand. We cannot resend the winning email. If you do not receive the email, you have not been selected. We cannot be held responsible if the email is not delivered correctly due to your circumstances, such as domain filtering. We also cannot resend emails or respond to inquiries if you change your email address or device. Thank you for your understanding.
The announcement date for the winners is tentative and may be subject to change depending on the circumstances.
We are unable to respond to inquiries regarding the results of the lottery.
We do not plan to announce the number of winners.
Transferring to others (including relatives) or reselling is strictly prohibited.
If any fraudulent activity is discovered, the winning entry will be invalidated.
We will not be held responsible for any problems or damages resulting from incorrect information provided by the winners.
Avex Music Creative Inc. will not be involved in any disputes between customers regarding winning rights or prizes.
■Event Precautions■
- Only the winner themselves will be allowed to participate in the event.
Copying, forging, selling for profit, or listing winning emails on auctions or other platforms is strictly prohibited for any reason whatsoever. Winning emails obtained through resale or other means will be considered invalid.
If any fraudulent activity is discovered, the winning entry will be invalidated.
Details regarding participation on the day will be sent separately only to the winners.
On the day of the event, please bring a photo ID for verification. Please check the section below, "[Items to bring when gathering on the day of the event]", for information on acceptable forms of identification. If you are unable to present identification or if your identification is not one of the specified forms, you will not be able to participate in the event. Thank you for your understanding.
Except for certain events, recording, filming, and photography using any equipment, including cameras and smartphones, are strictly prohibited. If a violation is discovered, the recorded data will be deleted and you will be asked to leave the premises. Thank you for your understanding.
The event is free of charge, but participants are responsible for their own transportation costs to the venue.
- The group photo with all members will be taken by a staff member using an instant camera. Taking photos with smartphones, SLR cameras, or other equipment is not permitted. Also, please note that we will not retake or re-photograph the photo under any circumstances, except in the case of film malfunction.
We cannot compensate for transportation or accommodation expenses incurred if the event ends late. Furthermore, we cannot refund the product price if you are unable to attend. Please understand this before participating.
If any inappropriate behavior occurs during the event, such as abusive language, insulting remarks, mockery, rude demands, political statements, or any other incident that staff deem necessary to stop the event, your winning entry will be immediately invalidated, and you may be asked to leave. Furthermore, you may be prohibited from participating in any future events. Please understand this in advance.
Please follow the instructions and precautions given by the staff on the day of the event. Failure to do so may result in your participation being refused.
Please note that participating members may change without prior notice.
・Due to unavoidable circumstances such as natural disasters, illness or accidents involving performers, transportation disruptions, or equipment malfunctions, the event may be canceled, postponed, or the date, time, or content may be changed at the discretion of the organizers. In such cases, however, no refunds or transfers of the product price will be provided.
Please refrain from any immoral behavior at or near the venue.
Please be aware that filming may take place on the day of the event.
Please note that we will not be able to accept gifts or letters at the venue on the day of the event.
The organizers assume no responsibility for any accidents, theft, or other incidents that occur inside or outside the venue. Please manage your valuables yourself.
Please take your trash home with you after the event.
• Staff may touch your shoulder or arm while guiding you. Please apply only if you are comfortable with this.
・With the safety of our customers and artists as our top priority, we may conduct baggage checks or temporary baggage storage for security reasons.
Security guards will be stationed throughout the venue to ensure a safe and secure environment. If you see any suspicious individuals or objects, please inform a nearby security guard.
We will not be held responsible for any problems or damages resulting from incorrect information provided by the winners.
Avex Styles Inc. and Avex Music Creative Inc. will not be involved in any disputes between customers regarding winning rights or prizes.
■Items to bring with you when you arrive on the day (Required)■
(1) Winning email
(2) Photo ID of the winner (limited to one of the following 1-7)
*Please be sure to bring the two items listed above. You will not be able to participate if you forget either of them.
[Photo ID]
(1) Passport
(2) Driver's license
(3) Resident Basic Register Card with Photo
(4) Disability certificate
(5) Residence card (Foreign resident registration card)
(6) Credit card with a photo
(7) My Number Card with a photograph (Individual Number Card)
*Copies and expired documents are not accepted. Only the original identification document is valid.
*If you do not have one of the above photo IDs, please bring two official documents that can verify your name, such as your health insurance card, resident registration certificate, or My Number Card (Individual Number Card) notification card.
*If you are unable to prepare the necessary documents, you will not be able to participate even if you have been selected.
*For identification documents without a photograph, we will verify the information on the document against the orderer's information. If we are unable to confirm your identity, we may refuse your participation. Thank you for your understanding.
■Prohibitions■
If a winner engages in any of the prohibited actions listed below, Avex Inc. and Avex Music Creative Inc. may cancel the event. The winner agrees not to object to the organizer's decision.
Furthermore, if you violate any of the prohibited items, or if the organizers determine that you are not suitable to participate in any event, we reserve the right to refuse your participation in that event and your future applications.
[Prohibited matters]
(1) Resale of participation rights (including, but not limited to, internet auctions and flea markets), transfer, lending, etc.
(2) Harassment, defamation, libel, intimidation, and other words, actions, or questions that deviate from common sense against artists.
(3) Participation by persons other than the winner
■Regarding the handling of personal information■
The personal information you provide (including all items such as name, address, and email address, and for +ID holders, the information provided when applying for +ID issuance) will be jointly used by Avex Music Creative Inc. for purposes other than those specified in the "mu-mo SHOP Terms of Use," including customer analysis, consideration and development of new services, and providing information on products, services, and artists that match members' preferences.
■Inquiries■
Avex Customer Support:
https://avex.com/jp/ja/contact/product/
Opening hours: 11:00 AM - 6:00 PM (excluding Saturdays, Sundays, and public holidays)
*We accept emails 24 hours a day, but responses will be handled sequentially during business hours. Thank you for your understanding.