We have decided to accept pre-orders for WayV's Winter Special Album "Eternal White," which will be released on Monday, December 8, 2025, at mu-mo SHOP / Hi, mu-mo / Weverse Shop with original benefits!
In addition, those who make a reservation or purchase at mu-mo SHOP will be entered by drawing lots VIDEO CALL EVENT and a signed Polaroid photo!
We are now accepting reservations starting today!
 
 
[Applicable products]
・[Import] Winter Special Album 'Eternal White' [Photo Book Ver. (2 types, random)]
・《2 types set》 [Imported disc] Winter Special Album 'Eternal White' [Photo Book Ver.]
・[Import] Winter Special Album 'Eternal White' [Package Version (5 types random)]
・《Set of 5》【Import】Winter Special Album 'Eternal White'【Package Ver.】
・[Import] Winter Special Album 'Eternal White' [S Mini Ver. (5 types random)]
・《Set of 5》【Imported】Winter Special Album 'Eternal White'【SMini Ver.】
 
[mu-mo SHOP / Hi, mu-mo original benefits]
Trading card (1 random type out of 5 types)
 
*For each product purchased, you will receive one trading card (one of five types chosen randomly).
*For each purchase of the 2-piece set Photo Book Ver., you will receive two trading cards (one of five types, chosen randomly).
*For each purchase of the 5-piece set Package Ver./SMini Ver., you will receive a complete set of trading cards (all 5 types) as a gift.
*When purchasing a single item, the design will be random and you will not be able to choose the design.
 
[Weverse Shop original bonus]
Postcard (1 type)
 
*For each product purchased, you will receive one postcard (one type in total).
 
 
[mu-mo SHOP exclusive by drawing lots application bonus]
■Event-1
Invitation to member-specific VIDEO CALL EVENT
*Event content may be subject to change.
*You can apply by selecting the members you want.
 
<Event details>
This is a one-on-one call using the KakaoTalk video call app, lasting approximately 2 minutes.
 
<Event Schedule>
After 18:00 on Monday, January 5, 2026
*Only winners will be notified of the time and details on how to participate.
*The event time may vary.
 
■Event-2
Get a signed Polaroid photo of each member
*You can apply by selecting the members you want.
*Please note that due to the nature of handwritten work, slight scratches, scuffs, smudges, etc. may occur, but we cannot offer exchanges, returns, or refunds for these reasons.
*The autographed Polaroid will be sent separately from the product and will be sent to the delivery address you provided when ordering at a later date.
*Signed Polaroids will be shipped within Japan.
 
 
[by drawing lots application sales period / winner announcement]
Sales period: December 1, 2025 (Monday) 10:00 to December 14, 2025 (Sunday) 23:59
Winners announced: Friday, December 19, 2025
 
*You will automatically receive one entry for each eligible product purchased. A set of two will receive two entries, and a set of five will receive five entries.
*The 2-piece set and 5-piece set cannot be divided into separate entries for different by drawing lots prizes. All entries will be for the same by drawing lots prize.
*The date for announcing the winners is tentative and may be subject to change.
*Winning the signed Polaroid will be confirmed upon shipping of the product.
 
 
[Sales site]
■ mu-mo SHOP
https://shop. mu-mo.net/avx/sv/list1?jsiteid=mumo&artist_id=WAYVX
* by drawing lots entry bonus is only available at mu-mo SHOP. Please note that purchases made at Hi, mu-mo / Weverse Shop are not eligible for by drawing lots entry bonus.
 
■Hi, mu-mo (For overseas)
mu-mo
*Please note that Hi and mu-mo are not eligible for by drawing lots application bonus.
 
■Weverse Shop
https://go.weverse.io/qt3S/5eba4aj0
*Please note that Weverse Shop Japan is not eligible for trading card benefits or by drawing lots application benefits.
 
 
[Information and precautions]
・Even during the sales period, there is a limited number of products and bonuses available, so sales will end once the limit is reached. Please make your reservation as soon as possible.
・As this is an imported product, there may be some creases, scuffs, tears, or dirt, but we cannot accept returns or exchanges for these reasons. Thank you for your understanding.
- Products are scheduled to be shipped sequentially from early January 2026.
・The winning rights of by drawing lots entry bonus cannot be transferred or the winner changed.
・Please be sure to purchase and apply using your own name and information. Changes or cancellations cannot be made after the purchase is completed or the winners are announced. (Changes cannot be made to the contents of the order, including conversions and input errors between kanji and English.)
・For foreigners, please enter your name by placing the order in 'English' (Your reservation should have the same name as your official passport or other government issued identification document(s).)
・Those who do not reside in Japan can also participate in by drawing lots entry bonus, but if the purchase is made by someone other than the purchaser, such as a purchasing agent, you will not be able to apply.
・We cannot accept changes or cancellations after your order has been completed. Please be careful not to make any mistakes when applying.
・Please note that we will not get involved in any disputes between customers.
- Due to the content of by drawing lots application benefits, cancellations, refunds, or transfers of product prices will not be accepted if you are unable to participate.
- Minors must obtain parental consent before purchasing.
・If a minor makes a reservation or purchase, it will be deemed that the purchase was made with the consent of a parent or guardian.
・ by drawing lots prize contents may change without notice. In such cases, cancellations and refunds of product prices will not be possible. Thank you for your understanding.
- Please note that we will not be able to respond to any inquiries regarding inability to access the site after by drawing lots application bonus sales period has ended.
・Winners will be notified by email and on their mu-mo SHOP My Page.
・If you have specified domains to receive emails, please disable your rejection settings or allow "mu-mo" in advance in order to receive the winning email. Emails cannot be resent. If you do not receive the email, you will have lost the lottery. We cannot be held responsible if the email is not delivered correctly due to your own circumstances, such as domain designation. Please note that we cannot resend emails or respond to inquiries if you change your address or model.
・The date for announcing the winners is tentative and may change.
- We cannot respond to inquiries regarding the results of the lottery.
・We do not plan to announce the number of winners.
・Transferring to others (including relatives) or reselling is strictly prohibited.
・If any fraud is discovered, the winnings will be invalidated.
 
[Notes regarding by drawing lots applications]
・Only the winner can participate in VIDEO CALL EVENT.
・Transferring or reselling to others (including relatives) is strictly prohibited.
・Copying, counterfeiting, selling for profit, or putting up for auction, etc., of the winning email is strictly prohibited for any reason. Furthermore, winning emails obtained through resale, etc. will be invalid.
・If any fraud is discovered, the winnings will be invalidated.
・Details regarding participation in VIDEO CALL EVENT on the day will be provided separately to winners only.
・On the day of VIDEO CALL EVENT, you will be required to show the following photo ID before participating. Please note that if you are unable to present this or if you have any other ID than the specified one, you will not be able to participate in the event.
・There will be interpreters (Japanese⇔Korean) in the chat room.
- During the event, you may take screenshots and record the screen using the device you are using for the call, but please refrain from taking photographs or recording using other devices.
・The event will be held with your face revealed. Please be aware of this in advance. We will guide you one by one, so other winners will not be able to see your video of the event.
・Only the winner will be allowed to participate. Participation or viewing by multiple people is prohibited. If we find that multiple people are participating or viewing, we will terminate your connection immediately.
・This will be an online event, so participants from outside Japan can also participate as long as they have a stable internet connection.
・Please follow the instructions and precautions of the staff. If you do not follow the instructions, you may be refused participation.
・If any inappropriate behavior occurs during the event, such as abusive language, insulting remarks, or ridicule towards the artists, or if rude requests or political remarks are made, or if any other incidents that the staff deems necessary to stop the event, your winnings will be immediately invalidated and you may be asked to leave. Additionally, we may refuse your participation in any future events. We ask for your understanding.
・If you are unable to attend the event, we will not refund the product price for any reason.
・Due to unavoidable circumstances such as natural disasters, illness or accidents of performers, transportation outages, or equipment malfunctions, the event may be canceled or postponed, or the date, time, or content may be changed, at the discretion of the organizers. Please note that even in these cases, product prices cannot be refunded or transferred.
・If there are any network issues with the winner, they may not be able to participate, so please check your network environment in advance.
・The event is free of charge, but data charges will be borne by the participant.
- We will not retry or take any other measures regarding connection problems caused by the customer's communication conditions.
・The event, including footage of customers, will be monitored and recorded by the event administrator. If the administrator deems it inappropriate, the broadcast may be cut off.
- We will not be held responsible for any problems or damages caused by incorrect information provided by the winner.
・SM Entertainment Co., Ltd., Avex Styles Inc., and Avex Music Creative Inc. will not be involved in any disputes between customers regarding winning rights or prizes.
 
<Valid photo ID>
(1) Passport
(2) Driver's license
(3) Basic Resident Registration Card with photo
(4) Physical disability certificate
(5) Residence Card (Alien Registration Card)
(6) Credit card with photo
(7) My Number Card (Individual Number Card) with photo
(8) Student ID with photo
 
*All copies and expired IDs are not accepted; only the actual ID is valid.
*If you do not have the above "photo ID," please bring two documents that can verify your name, such as your health insurance card, resident registration card, or My Number Card (Individual Number Card) notification card.
*If you are unable to prepare these items, you will not be able to participate even if you are selected.
*If you present an ID without a photo, we will check the orderer information and the details of the ID, and if we are unable to verify your identity, we may refuse your participation. Thank you for your understanding.
 
[About the handling of personal information]
The personal information provided by customers (including all items such as name, address, email address, etc., and for +ID holders, including information provided when applying for +ID issuance) will be provided to SM Entertainment Co., Ltd. and used jointly by Avex Music Creative Inc. and SM Entertainment Co., Ltd. for purposes of use stipulated in the "mu-mo SHOP Terms of Use," as well as for customer analysis, consideration and development of new services, and information on products, services, and artists that suit members' preferences. (For details on joint use, please refer to the "mu-mo SHOP Terms of Use.")
 
 
【inquiry】
Please contact the store where you purchased the item.
 
■ mu-mo SHOP Customer Support
https:// mu-mo.net/shop/q/
*Please contact us using the form above.
*We accept emails 24 hours a day, but we will respond to emails in order during business hours. Thank you for your understanding. (Weekdays only: 11:00-18:00)
*Please note that depending on the nature of your inquiry and if your inquiry falls on a weekend or public holiday, it may take several days for us to respond.
 
■Weverse support
Contact form: https://help.weverse.io/weverse/?language=ja
Business hours: Weekdays 10:00-12:00, 13:00-17:00 (excluding weekends and holidays)
*We accept inquiries 24 hours a day, but depending on the situation and content of your inquiry, it may take some time for us to respond.