NEWS

"NCT WISH 1st CONCERT TOUR INTO THE WISH: Our WISH in JAPAN" merchandise will be on sale! <Sales schedule for Fukuoka and Aichi performances updated> *Information updated on Thursday, December 4th

Merchandise for "NCT WISH 1st CONCERT TOUR INTO THE WISH: Our WISH in JAPAN" will be on sale!
 
We have prepared a lineup that will make the tour even more enjoyable, including T-shirts in the members' colors, muffler towels with fringes, mirror key chains and eco bags featuring NCT WISH characters, and more!
 
In addition, once again, you can use the "NCT STORE" app to smoothly purchase and pick up your purchase at the venue, create an order sheet, and purchase random toys that will only be sold on the app!
 
Don't miss this opportunity to check it out!




*For product details, please visit SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/) available for viewing.
[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
・"OFFICIAL GOODS General Sales" booth
・"Official GOODS Pickup at the Venue" Booth
・"Random Toy" booth
There are three types:
*If you wish to receive your order at the venue, you must apply in advance through the "NCT STORE" app.
*If you do not have a performance ticket on the day, Advance sales at the venue (until 30 minutes before the opening time of each performance), Available only during the performance.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
 
●Venue merchandise sales schedule


*The "Official GOODS Pickup at the Venue" booth will close at the start of each performance.
*Please note that cancellations and refunds are not possible for "venue pickup."

 
●Notes about purchasing
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be possible depending on the situation on the day. Thank you for your understanding.
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries made after you have left the sales floor or at a later date.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring your receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
*Please be sure to check that your OFFICIAL FANLIGHT is working properly before entering. (Batteries are not included, so please prepare your own. We recommend preparing in advance, including spare batteries.)

●About payment methods at the "OFFICIAL GOODS General Sales" booth
- cash
- Credit card, transportation IC, electronic money, QR code payment


※ Regarding credit card usage
Payment method is lump sum only.
*Regarding the use of electronic money
Electronic money cannot be charged. Please charge your card in advance.
The above electronic money and QR code payments can be used at the merchandise store, but please note that there is a possibility that they may not be available depending on the signal strength. In that case, please pay by cash.


Venue-only benefits/EC-only benefits
For every purchase of merchandise worth 6,000 yen (tax included) or more at the general venue sales, venue pickup, or SMTOWN OFFICIAL ONLINE STORE, you will receive one random photo card (6 types in total) as a bonus!


*The designs of the random photo cards will be different for venue-exclusive benefits and EC-exclusive benefits.
*Please note that the benefits will be available on a first-come, first-served basis and will end when supplies last.
*This campaign does not apply to purchases made at any venue other than the OFFICIAL GOODS sales booth or the SMTOWN OFFICIAL ONLINE STORE.
*Please note that random toys (30 types in total) are not eligible for the bonus.
*The purchase amount for one transaction is eligible. Purchase amounts from multiple transactions cannot be combined.
(Example) If the total amount of one transaction is 6,000 yen (including tax): 1 free ticket, if the total amount of one transaction is 12,000 yen (including tax): 2 free tickets
 
● Regarding purchasing "venue pickup" and "random toys" using the "NCT STORE" app


■ "NCT STORE" app
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
 
[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
Online sales start: October 30th (Thursday) 20:00
https://shop-smtown.jp/
(Until sales begin, only product details will be available.)
*We cannot Yakusoku that products purchased online will be delivered in time for the concert you are attending. If you plan to purchase goods at the venue, please use "Venue Pickup" or "General Sales" on the "NCT STORE" app.

●Notes about purchasing
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will notify you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after receiving the products.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or replace any defective products that occur without following the instruction manual, so please be sure to check the product instruction manual before use.
 
[Information on various inquiry contact points]
We are unable to respond to inquiries regarding merchandise sales via the artist's official website or fan club.
Please contact us at the address listed below.
 
●Inquiries regarding products and venue sales
https://form.run/@ldc-product
*For inquiries on the day of the performance, please speak to the staff at the merchandise sales area at the venue. Please note that if you contact us by email, there may be a delay in our response.
 
● Inquiries regarding the "NCT STORE" app (functions, registration methods, etc.)
Please contact us via "My Page > Contact Us" in the app.
Inquiries regarding sales at the SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/contact
<Official Shop Instagram, X (old Twitter) Also check it out! >