Announcement of additional goods for "NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM'" and sales schedule for Tokyo performance
We would like to inform you about the additional merchandise sales and sales schedule for the Tokyo performance of NCT 127 's 4th tour "NCT 127 4TH TOUR 'NEO CITY : JAPAN - THE MOMENTUM'".
Additional merchandise, including hand-drawn mascot key chains, random charms, and highly practical shoppers, will add even more excitement to the Tokyo performance!
In addition, with the "NCT STORE" app, you can make smooth purchases at the venue, pick up your items at the venue, create order sheets, and purchase random toys that are only available on the app!
Don't miss this chance to check it out!
*The FANLIGHT CAP CHARM is the same product that was sold at the Korean performance.
*Product details can be found at SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
・"OFFICIAL GOODS General Sales" booth
・"OFFICIAL GOODS Venue Pick-up" Booth
・"Random Toy" booth
There is.
*If you wish to pick up your order at the venue, you will need to apply in advance via the "NCT STORE" app.
*Even if you do not have a performance ticket on the day, you can still purchase merchandise at the venue.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
●Merchandise sales schedule at the venue
*The "OFFICIAL GOODS Venue Pick-up" booth will close at the start of each performance.
*Please note that cancellations and refunds are not possible for "venue pickup."
●Notes on purchase
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
*Please make sure to check that your OFFICIAL FANLIGHT is working properly before entering. (Batteries are not included, so please prepare your own. We recommend that you prepare in advance, including spare batteries.)
●"OFFICIAL GOODSGeneral sales"Payment methods at the booth
- Cash
- Credit card, QR code payment
*Credit card payments can only be made in one lump sum.
* Regarding QR code payment
The above QR code payment methods are available at the merchandise store, but they may not be available depending on the signal strength. In that case, please pay in cash.
●Regarding purchasing "Venue Pickup" and "Random Toys" using the "NCT STORE" app
■"NCT STORE" App
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
Online sales start: Wednesday, May 14th, 20:00
https://shop-smtown.jp/
(Until sales begin, you can only view product details.)
*We plan to deliver in advance, but we do not Yakusoku delivery by the time of the performance. If you plan to purchase goods at the venue, please use the "Venue Pickup" or "General Sales" on the NCT STORE app.
●Notes on purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will inform you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after the items arrive.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
[Inquiry contact points]
We are unable to respond to inquiries regarding merchandise sales if you contact the artist's official website or fan club.
Please contact us at the address listed below.
●Inquiries regarding products and venue sales
https://form.run/@ldc-product
*For inquiries on the day of the performance, please speak to the staff at the merchandise sales area at the venue. Please note that if you contact us by email, we may be delayed in responding.
●Inquiries regarding the "NCT STORE" app (functions, registration methods, etc.)
Please contact us via "My Page > Contact Us" in the app.
●SMTOWN OFFICIAL ONLINE STOREInquiries regarding sales at
https://shop-smtown.jp/contact
<Official Shop Instagram, X (formerly Twitter) Also check out! >
Additional merchandise, including hand-drawn mascot key chains, random charms, and highly practical shoppers, will add even more excitement to the Tokyo performance!
In addition, with the "NCT STORE" app, you can make smooth purchases at the venue, pick up your items at the venue, create order sheets, and purchase random toys that are only available on the app!
Don't miss this chance to check it out!
*The FANLIGHT CAP CHARM is the same product that was sold at the Korean performance.
*Product details can be found at SMTOWN OFFICIAL ONLINE STORE (https://shop-smtown.jp/).
[About merchandise sales at the venue]
The merchandise sales booth at the venue will be
・"OFFICIAL GOODS General Sales" booth
・"OFFICIAL GOODS Venue Pick-up" Booth
・"Random Toy" booth
There is.
*If you wish to pick up your order at the venue, you will need to apply in advance via the "NCT STORE" app.
*Even if you do not have a performance ticket on the day, you can still purchase merchandise at the venue.
*Please use the facility with the minimum number of people, and only those who purchase tickets.
●Merchandise sales schedule at the venue
*The "OFFICIAL GOODS Venue Pick-up" booth will close at the start of each performance.
*Please note that cancellations and refunds are not possible for "venue pickup."
●Notes on purchase
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
*Please make sure to check that your OFFICIAL FANLIGHT is working properly before entering. (Batteries are not included, so please prepare your own. We recommend that you prepare in advance, including spare batteries.)
●"OFFICIAL GOODSGeneral sales"Payment methods at the booth
- Cash
- Credit card, QR code payment
*Credit card payments can only be made in one lump sum.
* Regarding QR code payment
The above QR code payment methods are available at the merchandise store, but they may not be available depending on the signal strength. In that case, please pay in cash.
●Regarding purchasing "Venue Pickup" and "Random Toys" using the "NCT STORE" app
■"NCT STORE" App
https://nct-store.com/
*Phone number authentication is required to use the "NCT STORE" app.
[About selling merchandise on the online store]
■SMTOWN OFFICIAL ONLINE STORE
Online sales start: Wednesday, May 14th, 20:00
https://shop-smtown.jp/
(Until sales begin, you can only view product details.)
*We plan to deliver in advance, but we do not Yakusoku delivery by the time of the performance. If you plan to purchase goods at the venue, please use the "Venue Pickup" or "General Sales" on the NCT STORE app.
●Notes on purchase
*If there is a delay in shipping your product due to unexpected congestion in logistics, we will inform you via the email address you registered at the time of purchase.
*Please be sure to check the items and quantities you have purchased immediately after the items arrive.
*Please read the instruction manual carefully immediately after receiving the product and check that it is working properly.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than one week after the delivery date.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
[Inquiry contact points]
We are unable to respond to inquiries regarding merchandise sales if you contact the artist's official website or fan club.
Please contact us at the address listed below.
●Inquiries regarding products and venue sales
https://form.run/@ldc-product
*For inquiries on the day of the performance, please speak to the staff at the merchandise sales area at the venue. Please note that if you contact us by email, we may be delayed in responding.
●Inquiries regarding the "NCT STORE" app (functions, registration methods, etc.)
Please contact us via "My Page > Contact Us" in the app.
●SMTOWN OFFICIAL ONLINE STOREInquiries regarding sales at
https://shop-smtown.jp/contact
<Official Shop Instagram, X (formerly Twitter) Also check out! >