NEWS

Pre-orders for some merchandise at "NCTzen DREAM-JAPAN Meeting 2025 < NCT DREAM: DREAMIES' Wonderland>" have been decided!

Due to popular demand, we have decided to take pre-orders for some of the merchandise for NCT DREAM first event exclusively for Japanese fan club members, "NCTzen DREAM-JAPAN Meeting 2025 < NCT DREAM: DREAMIES' Wonderland>"!
Pre-orders will begin on Monday, February 3rd at 8:00 PM on NCT DREAM Weverse Shop.
As previously announced, we will also be conducting e-commerce sales (in-stock sales).
Be sure to check it out!
 
* Both EC sales and pre-order sales can only be purchased by members of NCT DREAM OFFICIAL FANCLUB "NCTzen DREAM-JAPAN" MEMBERSHIP (JP).
 
[Notes regarding reception site and purchase]
Please check below.
● NCT DREAM Weverse Shop
https://go.weverse.io/qt3S/qpbzw8kp
*The URL for EC sales and pre-order sales is the same.
(The product details page for pre-order sales will be available from 18:00 on Monday, February 3, 2025.)

■Sales period
EC sales (inventory sales): January 31, 2025 (Friday) 20:00 ~
Pre-order sales: February 3, 2025 (Monday) 20:00 to February 9, 2025 (Sunday) 23:59
*The expected delivery dates for EC sales and pre-order sales are different. Please note that we cannot deliver both items together.
 


▼Download the app here
App Store:
https://apps.apple.com/jp/app/weverse-%E3%82%A2%E3%83%BC%E3%83%86%E3%82%A3%E3%8 2%B9%E3%83%88%E3%81%A8%E3%81%A4%E3%81%AA%E3%81%8C%E3%82%8D%E3%81%86/id1456559188
Google Play:
https://play.google.com/store/apps/details?id=co.benx.weverse&pcampaignid=web_share
 
* This product is only available to NCT DREAM OFFICIAL FANCLUB "NCTzen DREAM-JAPAN" MEMBERSHIP (JP) members, so you must select "Japan" as the delivery location in the ●● at the top of the app.
 
[About purchasing]
※ If you wish to use NCT DREAM Weverse Shop, please register as a member (free of charge) in advance. Please note that non-members cannot use the shop.
*If you are using the app, please update to the latest version.
*Some of the products sold from 20:00 on Monday, February 3, 2025 to 23:59 on Sunday, February 9, 2025 will be made to order. You will be able to purchase them during the pre-order period, but please note that we cannot accept cancellations or refunds after purchase.
*Regarding pre-order sales, orders will only be accepted during the above period, and no additional orders are planned.
*Please check the items and quantities you have purchased immediately after the items arrive.
*Please note that we cannot respond to any complaints, declarations, or inquiries made more than 8 days after the delivery date under any circumstances.
*We cannot exchange or exchange any defective products that occur without following the instruction manual, so please be sure to read the instruction manual before using the product.
*Please note that depending on the time of day, the site may be flooded with users, making it difficult to view.
*For important product information, please check the notes on the product page.
 
[About product delivery]
Shipment is scheduled to begin in mid-April 2025
*Please note that there may be delays in product delivery depending on shipping conditions.
*Delivery of products may be delayed for various reasons, such as the manufacturer or weather, but we cannot accept cancellations of orders due to delays in delivery. Please be aware of this in advance.
*As this is an imported product, there may be damage to the product, included bonus items, and exterior, such as small scratches, creases, scuffs, tears, and dirt. We cannot accept returns or exchanges for these reasons. Please be aware of this in advance.
 
[Other inquiries regarding merchandise sales]
We are unable to respond to inquiries sent via the artist's official website or fan club.
For inquiries regarding the purchase of this merchandise, please contact the following office.

<Weverse Customer Center>
Contact form: https://help.weverse.io/weverse/?language=ja
Business hours: Weekdays 10:00~12:00, 13:00~17:00 (excluding weekends and holidays)
*We accept inquiries 24 hours a day, but depending on the status and content of your inquiry, it may take some time for us to respond.