NEWS

“NCT 127 3RD TOUR ʻNEO CITY: JAPAN - THE UNITYʼ” goods will be on sale!

Goods sales for NCT 127 's second dome tour "NCT 127 3RD TOUR 'NEO CITY: JAPAN - THE UNITY'" have been decided!
We have prepared a lineup that will make your dome tour even more enjoyable, including BIG fans, BIG slogan towels, and acrylic key chains!
In addition, you can use the "NCT STORE" app to smoothly purchase at the venue, create an order sheet, and use random toys that will be released only on the app!
 
Please take this opportunity to check it out♪
 


*Detailed product information can be viewed at SMTOWN OFFICIAL ONLINE STORE.
*NCT OFFICIAL FANLIGHT's sales price differs between venue sales and online store. Please note.

“NCT STORE” app
https://nct-store.com/
From this tour, PayPay and Paidy payments have been added in addition to card payments.
You can use it even without a credit card!

(From 17:00 on Saturday, December 23rd, the "NCT STORE" app will also be available for this tour, but the details of each product's specifications can only be confirmed after the opening hours of the "Venue Pickup" and "Same-day Sales" services. (If you would like to check the product specifications in advance, please check from the SMTOWN OFFICIAL ONLINE STORE.)
*Please check the calendar below for the sales schedule.
*Phone number authentication is required to use the app.
 
■SMTOWN OFFICIAL ONLINE STORE
Online sales start: January 5th (Friday) 20:00~
https://shop-smtown.jp/
(Until the sale starts, you can only view the product details.)
*Please note that items purchased online cannot be delivered before the Nagoya performance.
If you would like to purchase tickets by the time of the performance listed above, please use ``Pick up at the venue using the NCT STORE app'' or ``General sales'' at the venue on the day of the event. For details, please see [About goods sales at the online store] below.

    
[About goods sales at the venue]
The goods sales booth at the venue is
・“General sales” booth
・“Venue Pickup” booth
・"Random Toy" booth
There are three.
*If you wish to "pick up at the venue", you will need to apply in advance using the "NCT STORE" app.
*To purchase "Random Toy",
you will need to apply on the "NCT STORE" app on the day of the performance.
Please read the details below and remember to apply.

 
*Even customers who do not have a performance ticket on the day of the event can still use the merchandise sales at the venue.
*Infection prevention measures such as wearing masks are a personal decision.
Please be considerate of the customers around you when inside the merchandise sales venue and performance venue, including observing cough etiquette.
*Please use the minimum number of people who purchase.
 
●Venue goods sales schedule


*The sales start time for "venue pick-up" and "general sales" is the same. ("venue pick-up" ends at the start of the show.)
*Doors opening/performance start times are subject to change.
*Sales times may change depending on the situation on the day. Also, sales after the show may not be available depending on the situation on the day. Thank you for your understanding.
* The closing time of the "Random Toy" booth will be announced later in the "NCT STORE" app.
*Please note that cancellations and refunds are not possible for "venue pickup."
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we cannot respond to any declarations or inquiries at a later date after you have left the sales floor.

*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange the product, so please be sure to keep it.
*Please make sure to check that your NCT OFFICIAL FANLIGHT is working before coming to the venue. Batteries are sold separately. We recommend that you prepare in advance, including a spare battery. In addition, even if you purchase it at the venue, please make sure to check that it is working before entering.

Payment methods for general sales
- Cash
- Credit card, electronic money, QR code payment

*Due to a mechanical problem, transportation, iD and QUICPay cards cannot be used at the Tokyo Dome venue. Thank you for your understanding.
* Regarding the use of electronic money
The above electronic money and QR code payments can be used at the merchandise store, but depending on the signal strength, they may not be available. In that case, please pay in cash.
*Electronic money cannot be charged. Please charge it in advance before use.
*Credit card payments can only be made in one lump sum.


Venue-limited benefits
For every purchase of 6,000 yen (tax included) or more of merchandise at the general venue or at the venue, you will receive one random photo card (8 types in total) as a bonus!
*Please note that the benefits are available on a first-come, first-served basis and will end once supplies run out.
*CD/DVD sales booths and the SMTOWN OFFICIAL ONLINE STORE are not included in this campaign.
*Applies to the purchase amount for one account. Purchase amounts from multiple purchases cannot be combined.
(Example) If the total purchase amount is 6,000 yen (including tax): 1 free ticket, if the total purchase amount is 12,000 yen (including tax): 2 free tickets
 
 
[About purchasing "Venue Pickup" and "Random Toys" using the "NCT STORE" app]





“NCT STORE” app
https://nct-store.com/
*Telephone number verification is required to obtain the pass.
                                                                                       
[About selling goods at the online store]
■SMTOWN OFFICIAL ONLINE STORE
Online sales start: January 5th (Friday) 20:00~
https://shop-smtown.jp/
(Until the sale starts, you can only view the product details.)
*Please note that items purchased online cannot be delivered before the Nagoya performance.
If you would like to purchase tickets by the time of the performance listed above, please use ``Pick up at the venue using the NCT STORE app'' or ``General sales'' at the venue on the day of the event.

 
Notes on purchasing
*If the shipping of the product is delayed due to unexpected logistics congestion, we will notify you via the email address you registered at the time of purchase.
*Please be sure to check the product and quantity you purchased immediately after receiving the product.
*Please read the instruction manual carefully as soon as you receive the product to make sure it is working properly.
*Please note that under no circumstances will we be able to respond to complaints, declarations, or subsequent inquiries made more than one week after the delivery date.
*We will not be able to replace any defective products that occur without following the instruction manual, so please be sure to check the product instruction manual before use.
 
[Inquiries regarding goods sales]
https://form.run/@ldc-product
*We cannot respond to inquiries regarding this matter even if you contact the artist's official website, fan club, or free email newsletter site.
*When making inquiries, please include details such as the name of the performance in question.
 
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