Announcement of "NCT STADIUM LIVE 'NCT NATION: To The World-in JAPAN'" goods sales and "NCT STORE" app release
It has been decided to release the "NCT STORE" app, which includes goods sales for NCT's first stadium performance "NCT STADIUM LIVE 'NCT NATION: To The World-in JAPAN'", goods pickup at the venue, and a random capsule toy function! This time's merchandise is a complete lineup using photos taken for the Japan performance. There are also plenty of goods that you can enjoy wearing on FANLIGHT! We have prepared a lineup that will make your first stadium performance even more enjoyable!
Furthermore, by downloading the "NCT STORE" app, you can use the venue pick-up service that allows you to purchase without lining up at the venue and random toys that will be released only on the app!
Please take this opportunity to check it out♪
*Detailed product information can be viewed on the "NCT STORE" app or online store.
■ “NCT STORE” app
https://nct-store.com/
(You can download the "NCT STORE" app from 17:00 on Friday, August 25th.)
*Telephone number verification is required to obtain the pass.
■SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/
Online sales will start from 20:00 on Friday, September 1st.
(Until the sale starts, you can only view the product details.)
[About goods sales at the venue]
The goods sales booth at the venue is
・“General sales” booth
・“Venue Pickup” booth
・"Random Toy" booth
There are three.
*In order to prevent crowding during "general sales," customers with "merchandise floor numbered tickets" will be given priority immediately after the sales start.
*If you wish to "pick up at the venue", you will need to apply in advance using the "NCT STORE" app.
*To purchase "Random Toy", you will need to apply on the "NCT S TORE" app on the day of the performance.
Please read the details below and remember to apply.
*Even customers who do not have a performance ticket on the day of the event can still use the merchandise sales at the venue.
*Infection prevention measures such as wearing masks are a personal decision.
Please be considerate of the customers around you when inside the merchandise sales venue and performance venue, including observing cough etiquette.
*Please use the minimum number of people who purchase.
● Venue goods sales schedule
*The sales start time for "Venue Pickup" and "General Sales" are the same. (“Venue pickup” ends at the start time of the performance.)
*Opening/starting times are subject to change.
*Sales hours may change depending on the situation on the day. Also, there is a possibility that tickets will not be sold after the performance depending on the situation on the day. Please note.
*The closing time of the "Random Toy" booth will be announced later in the "NCT STORE" app.
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we will not be able to respond to inquiries made after you have left the sales floor or at a later date.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange it, so please be sure to keep it.
*Please be sure to check the operation of NCT OFFICIAL FANLIGHT and WayV OFFICIAL FANLIGHT before visiting. Batteries are sold separately. We recommend preparing in advance, including spares. Also, if you purchased it at the venue, please be sure to check that it works before entering.
●About numbered tickets for general sale
In order to prevent crowding immediately after the goods sales start, we will distribute numbered tickets for the goods section and give priority to those with numbered tickets.
Numbered tickets will be called out approximately 1 to 2 hours after sales begin, and as soon as numbered tickets are called out, we will guide those in line for goods.
Start accepting numbered tickets (all tickets for Osaka and Tokyo performances will start accepting tickets at the same time)
September 4, 2023 (Monday) 20:00~
*Numbered tickets for the goods section will be available on a first-come, first-served basis.
*Even if you do not have a performance ticket, you can obtain a numbered ticket for the goods section.
●About payment methods for general sales
- cash
- Credit card, electronic money, QR payment
*Regarding the use of electronic money
The above electronic money and QR payments can be used at the goods section, but they may not be available depending on the radio wave conditions. In that case, please pay in cash.
*Electronic money cannot be charged. Please charge the card before use.
*Credit card payments can only be made in one lump sum.
●About the specific location of each sales floor (sales floor MAP)
We will inform you later in the "NCT STORE" app and on the SMTOWN OFFICIAL ONLINE STORE official SNS (Instagram, Twitter).
[About purchasing “Venue Pickup”, “Random Toy”, and obtaining various numbered tickets using the “NCT STORE” app]
■“NCT STORE” app
https://nct-store.com/
(You can download "NCT STORE" from 17:00 on Friday, August 25th.)
*Telephone number verification is required to obtain the pass.
[About selling goods at the online store]
All goods sold at this online store are made to order.
■SMTOWN OFFICIAL ONLINE STORE
・Order sales period: September 1st (Friday) 20:00 to September 18th (Monday/Holiday) 23:59
https://shop-smtown.jp/
(Until online sales start, you can only view product details.)
Delivery schedule of products for sale on order
Scheduled to be delivered sequentially from mid-November 2023
*Products purchased online cannot be delivered before the performance. If you would like to purchase tickets before the performance, please use "Venue Pickup" or "General Sales".
Notes on purchasing
*If the shipping of the product is delayed due to unexpected logistics congestion, we will notify you via the email address you registered at the time of purchase.
*Please be sure to check the product and quantity you purchased immediately after receiving the product.
*Please read the instruction manual carefully as soon as you receive the product to make sure it is working properly.
*Please note that under no circumstances will we be able to respond to complaints, declarations, or subsequent inquiries made more than one week after the delivery date.
*We will not be able to replace any defective products that occur without following the instruction manual, so please be sure to check the product instruction manual before use.
Notes on made-to-order products
*For made-to-order products, cancellations or changes cannot be made after purchase. Please note.
*Applications will only be accepted during the above period, and no additional acceptances are planned.
*If you purchase the made-to-order product and another general product at the same time, the products will be shipped according to the delayed delivery status. If you would like to receive items other than made-to-order items first, please purchase them separately.
*Various OFFICIAL FANLIGHT products are not available for pre-order sales starting September 1st (Friday).
[Inquiries regarding goods sales]
md@ldc-product.com
*We cannot respond to inquiries regarding this matter even if you contact the artist's official website, fan club, or free email newsletter site.
*When making inquiries, please include details such as the name of the performance in question.
<Shop official Instagram, Twitter Check it out too! ＞
Furthermore, by downloading the "NCT STORE" app, you can use the venue pick-up service that allows you to purchase without lining up at the venue and random toys that will be released only on the app!
Please take this opportunity to check it out♪
*Detailed product information can be viewed on the "NCT STORE" app or online store.
■ “NCT STORE” app
https://nct-store.com/
(You can download the "NCT STORE" app from 17:00 on Friday, August 25th.)
*Telephone number verification is required to obtain the pass.
■SMTOWN OFFICIAL ONLINE STORE
https://shop-smtown.jp/
Online sales will start from 20:00 on Friday, September 1st.
(Until the sale starts, you can only view the product details.)
[About goods sales at the venue]
The goods sales booth at the venue is
・“General sales” booth
・“Venue Pickup” booth
・"Random Toy" booth
There are three.
*In order to prevent crowding during "general sales," customers with "merchandise floor numbered tickets" will be given priority immediately after the sales start.
*If you wish to "pick up at the venue", you will need to apply in advance using the "NCT STORE" app.
*To purchase "Random Toy", you will need to apply on the "NCT S TORE" app on the day of the performance.
Please read the details below and remember to apply.
*Even customers who do not have a performance ticket on the day of the event can still use the merchandise sales at the venue.
*Infection prevention measures such as wearing masks are a personal decision.
Please be considerate of the customers around you when inside the merchandise sales venue and performance venue, including observing cough etiquette.
*Please use the minimum number of people who purchase.
● Venue goods sales schedule
*The sales start time for "Venue Pickup" and "General Sales" are the same. (“Venue pickup” ends at the start time of the performance.)
*Opening/starting times are subject to change.
*Sales hours may change depending on the situation on the day. Also, there is a possibility that tickets will not be sold after the performance depending on the situation on the day. Please note.
*The closing time of the "Random Toy" booth will be announced later in the "NCT STORE" app.
*Please be sure to check the product, size, quantity, and change you have purchased on the spot. Please note that we will not be able to respond to inquiries made after you have left the sales floor or at a later date.
*If you wish to exchange a defective product purchased at the venue, please be sure to bring the receipt. If you do not have the receipt, we will not be able to exchange it, so please be sure to keep it.
*Please be sure to check the operation of NCT OFFICIAL FANLIGHT and WayV OFFICIAL FANLIGHT before visiting. Batteries are sold separately. We recommend preparing in advance, including spares. Also, if you purchased it at the venue, please be sure to check that it works before entering.
●About numbered tickets for general sale
In order to prevent crowding immediately after the goods sales start, we will distribute numbered tickets for the goods section and give priority to those with numbered tickets.
Numbered tickets will be called out approximately 1 to 2 hours after sales begin, and as soon as numbered tickets are called out, we will guide those in line for goods.
Start accepting numbered tickets (all tickets for Osaka and Tokyo performances will start accepting tickets at the same time)
September 4, 2023 (Monday) 20:00~
*Numbered tickets for the goods section will be available on a first-come, first-served basis.
*Even if you do not have a performance ticket, you can obtain a numbered ticket for the goods section.
●About payment methods for general sales
- cash
- Credit card, electronic money, QR payment
*Regarding the use of electronic money
The above electronic money and QR payments can be used at the goods section, but they may not be available depending on the radio wave conditions. In that case, please pay in cash.
*Electronic money cannot be charged. Please charge the card before use.
*Credit card payments can only be made in one lump sum.
●About the specific location of each sales floor (sales floor MAP)
We will inform you later in the "NCT STORE" app and on the SMTOWN OFFICIAL ONLINE STORE official SNS (Instagram, Twitter).
[About purchasing “Venue Pickup”, “Random Toy”, and obtaining various numbered tickets using the “NCT STORE” app]
■“NCT STORE” app
https://nct-store.com/
(You can download "NCT STORE" from 17:00 on Friday, August 25th.)
*Telephone number verification is required to obtain the pass.
[About selling goods at the online store]
All goods sold at this online store are made to order.
■SMTOWN OFFICIAL ONLINE STORE
・Order sales period: September 1st (Friday) 20:00 to September 18th (Monday/Holiday) 23:59
https://shop-smtown.jp/
(Until online sales start, you can only view product details.)
Delivery schedule of products for sale on order
Scheduled to be delivered sequentially from mid-November 2023
*Products purchased online cannot be delivered before the performance. If you would like to purchase tickets before the performance, please use "Venue Pickup" or "General Sales".
Notes on purchasing
*If the shipping of the product is delayed due to unexpected logistics congestion, we will notify you via the email address you registered at the time of purchase.
*Please be sure to check the product and quantity you purchased immediately after receiving the product.
*Please read the instruction manual carefully as soon as you receive the product to make sure it is working properly.
*Please note that under no circumstances will we be able to respond to complaints, declarations, or subsequent inquiries made more than one week after the delivery date.
*We will not be able to replace any defective products that occur without following the instruction manual, so please be sure to check the product instruction manual before use.
Notes on made-to-order products
*For made-to-order products, cancellations or changes cannot be made after purchase. Please note.
*Applications will only be accepted during the above period, and no additional acceptances are planned.
*If you purchase the made-to-order product and another general product at the same time, the products will be shipped according to the delayed delivery status. If you would like to receive items other than made-to-order items first, please purchase them separately.
*Various OFFICIAL FANLIGHT products are not available for pre-order sales starting September 1st (Friday).
[Inquiries regarding goods sales]
md@ldc-product.com
*We cannot respond to inquiries regarding this matter even if you contact the artist's official website, fan club, or free email newsletter site.
*When making inquiries, please include details such as the name of the performance in question.
<Shop official Instagram, Twitter Check it out too! ＞